Cookie Policy
Effective date: 20 October 2026
Last updated: 20 October 2026
This Cookie Policy explains how HappenCare ("we", "us") uses cookies and similar technologies on happencare.com. Read it together with our Privacy Policy.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the website work, remember your choices, and show us how it is used. Similar technologies include local storage. In this policy, "cookies" covers all of them.
2. The two kinds we use
2.1 Strictly necessary (always on)
These are needed for the Platform to work, so they cannot be switched off. They keep you signed in, protect forms and payments against abuse, and remember your cookie choice.
2.2 Analytics (only with your consent)
We use Google Analytics to understand how visitors use the site — which pages they open and where they run into trouble — so we can improve it. These cookies are not set unless you accept them. If you decline, the site works exactly as before.
We do not use advertising or tracking cookies. We never send anything about your mental health, the therapists you view, or the sessions you book to advertising platforms, and we do not track you across other websites.
3. The cookies we use
| Name | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
| Session cookie | HappenCare | Strictly necessary | Keeps you signed in securely | Until you sign out or it expires |
| Cookie consent | HappenCare | Strictly necessary | Remembers your cookie choice | 12 months |
__cf_bm | Cloudflare | Strictly necessary | Tells real visitors apart from bots | 30 minutes |
cf_clearance | Cloudflare | Strictly necessary | Remembers that you passed a security check | Up to 1 year |
| Razorpay checkout cookies | Razorpay | Strictly necessary | Secure payment and fraud prevention | Set by Razorpay |
| Google sign-in | Strictly necessary | Signing in with your Google account, if you choose to | Set by Google | |
_ga, _ga_* | Google Analytics | Analytics (consent) | Measures site usage | Up to 2 years |
4. Your choices
- Cookie banner: when you first visit, you can accept or decline analytics cookies. Nothing optional is set until you choose.
- Change your mind: click "Cookie settings" in the footer at any time.
- Browser settings: you can also block or delete cookies in your browser. Blocking strictly necessary cookies may stop sign-in and booking from working.
5. Changes
We will update this policy whenever we add or change the cookies we use, and we will ask for your consent before setting any new optional cookie.
6. Contact
Questions about cookies: support@happencare.com